Refunds and cancellation

Last updated October 14, 2026

Fox Instant Response is month-to-month. There’s no contract and no cancellation fee.

How to cancel

Email samuel@foxmarketingsystems.com from an administrator’s address, or call (442) 273-7952. We’ll confirm by email within one business day.

When it takes effect

• Your service keeps running until the end of the month you’ve already paid for, and you won’t be charged again.
• New leads stop getting replies when the service ends. Leads already in follow-up stop receiving messages at the same time.
• Ask before your last day and we’ll send you a copy of your leads.

Refunds

• Monthly fees aren’t refunded for partial months.
• The setup fee is fully refundable until we start setup work. Once setup has started, it isn’t refundable.
• If something on our side keeps the service from working for a meaningful part of a month, contact us and we’ll credit or refund that month.
• Billing mistakes, such as a double charge, are always refunded in full.

Approved refunds go back to the original payment method, usually within 5 to 10 business days.

Changing your plan

To add or remove reps or add-ons, email us or ask during a check-in. Your next bill changes to match, and changes in the middle of a month may be prorated.

Questions

samuel@foxmarketingsystems.com · (442) 273-7952